Can social networking actually be useful? There are plenty of claims made about Twitter's usefulness for getting concise messages to a broad audience or using LinkedIn to track down old colleagues who may be able make an introduction to a new prospect. But what about direct benefits - such as finding quick solutions to problems or getting better deals on products? ...
15/07/2009 | Systems mgmt and social nwking - July 2009.pdf | VIEW
The average European business, if there is such a thing, has more employees who use IT than do not; around 65 per cent. This reliance on IT is a challenge for those managing end-user devices because these are now distributed widely. ...
04/02/2009 | No remote concern - Feb 2009.pdf | VIEW
There have been a number of reports recently about the death of the desktop PC, which sits in a fixed office and is deserted every day by the average user at around 5:30pm. ...
18/01/2009 | The benefits of remote IT management.pdf | VIEW
Sales managers need to segment target markets in order to marshal their staff and minimise conflict in the field. One obvious way to do this is by business size; the way vendors of any product or service sell to and manage small business customers is often very different to the way they deal with large enterprises. ...
28/10/2008 | We are all IT users now - end point management.pdf | VIEW
A sound IT infrastructure is fundamental to today's businesses and when that infrastructure fails the consequences can be far reaching. Whether it is business-to-business, business-to-consumer or public sector organisations serving citizens, applications and the services they drive increasingly need to be available all day, every day. Many organisations find it hard to achieve such service levels. This briefing looks at some possible solutions ...
05/09/2007 | Quocirca_-_Managing_Small_Data_Centres_-_Sept_2007.pdf | VIEW
The fact that most SMBs are investing in ever more complex IT infrastructure is an opportunity for resellers in its own right, but if IT fails to deliver the relationship between reseller and customer can turn sour. Any resellers wanting to build good long term customer relationships needs to make sure the infrastructure and applications they sell are well managed. To this end it is necessary to also make sure their customers have good management tools in place or better still provide the services to do it all for them. ...
22/10/2007 | SMBs should look to VARs for IT management.pdf | VIEW
IT managers everywhere feel overwhelmed with the rising tide of security threats they have to deal with in the face of an increasing regulatory burden. It is not surprising then that they tend to overlook one particular area of IT security, which is the privileged access that they grant to themselves and/or their colleagues in order to do their jobs. ...
31/10/2009 | Quo - Priviledged user management - 2009.pdf | VIEW
Manual approaches to managing technical change within an organisation often lead to chaotic situations, with different upgrade and patch levels being applied at servers and desktops. Also, the lack of change management at the human level leads to massive issues at the end-user and help desk levels. Just what needs to be done? ...
25/02/2010 | Change Management Feb 2010.pdf | VIEW
Quocirca conducted a 9 region research project looking at how well positioned datacentre facilities were to be able to provide a flexible, sustainable platform to support the strategic aims of the business. The results create a major index, consisting of three sub-indices, enabling a picture to emerge of how well different categories are positioned for the future. ...
06/05/2011 | Oracle NGD report may 2011.pdf | VIEW