Although the recession saw the ink dry-up on printer hardware sales, many vendors turned their focus to managed print services to keep the ink flowing. As the economy rebounds, vendors will need to focus on a message of more effective printing practices through device optimisation which can drive efficiency throughout a business - in terms of user productivity, device availability and reduced costs. ...
20/01/2010 | ITA Print 2010.pdf | VIEW
In challenging times, communications technology needs commercial flexibility Business communications needs are changing rapidly. Internally, there are new technologies and changes in working styles to deal with and now the increasing influence of social and consumer choices. Unpredictable external factors are also having a significant effect, from turmoil in financial markets and political upheaval to travel disruption and natural disasters. With so many options and diverse demands, it is even harder to make long term decisions about technology solutions. Organisations need to adopt a far more flexible approach to meeting their ongoing communications needs to ensure they have sufficient agility for dealing with shifting commercial, technical, environmental and social issues. ...
03/06/2010 | Agility paper final.pdf | VIEW
The UK public sector is in the midst of a period of transformation and improving citizen engagement will be key to the success of this change. The effectiveness of public services relies on reliable, accurate and clear citizen communication. The public sector produces millions of personalised citizen communications each year in the form of, for example, benefits statements, council tax bills and vehicle tax reminders as well as ad-hoc correspondence. Use of legacy outdated and disparate systems makes it almost impossible for central and local government to deliver consistent and accurate communication across printed and electronic channels and to cost-effectively deliver accessible or multilingual communications to meet the diversity of today's UK citizens. ...
29/06/2010 | Quocirca Effective Public Sector Communications Final.pdf | VIEW
Quocirca's analysis and commentary on the printing industry. ...
01/07/2010 | Quocirca Printer Pulse June 2010.pdf | VIEW
The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications. New entrants from the worlds of IT, media and the internet are competing—directly and indirectly—with established telecommunications providers. At the same time, new technology innovations and integration are turning once-profitable services into low margin commodities. Telecoms companies need to adapt and rapidly to these new threats to ensure they can survive, and hopefully thrive, on some of the new opportunities that emerge. ...
06/07/2010 | ATG paper3 finalproofed.pdf | VIEW
A review of Managed Print Services (MPS) programmes for SMBs and midmarket organisations ...
16/08/2010 | Quocirca Channel MPS Market Report August 2010 Final.pdf | VIEW
In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence. With increased awareness of MPS amongst large enterprises, Quocirca believes that innovation will shape the success of larger MPS engagements, requiring a broader use of document workflow solutions for business process improvement. As the core components of MPS become more commoditised, it will be innovation and service delivery that will differentiate the strongest players in the market. ...
28/11/2010 | Quocirca MPS Comes of Age Summary Report December 2010.pdf | VIEW
Many printer vendors are banking on the soaring demand for smartphones and tablets to revitalise the opportunity for printing, in the office, at home and on the move. ...
14/04/2011 | Quocirca Ubiquitous Mobile Printing April 2011.pdf | VIEW
Xerox’s acquisition of NewField IT, a UK based print consultancy and software solution provider follows hot on the heels of HP’s acquisition of Printelligent, a US-based managed print services (MPS) provider. With both HP and Xerox looking to expand the penetration of MPS to SMBs and midmarket organisations, the acquisition of these companies provides the additional capabilities that both companies need to ensure higher penetration rates. This market remains a largely untapped opportunity for channel partners to capture on-going service revenue opportunities in an increasingly commoditised hardware market – the acquisitions enable both vendors to approach SMBs via the channel with a services-led model that provides distinct business value to the customer. ...
31/05/2011 | Quocirca Channel MPS Article May 2011 Final.pdf | VIEW
How a managed service provides a cost-effective and efficient transition to electronic invoicing ...
14/07/2011 | 59869949-E-invoicing-Ready-for-Prime-Time.pdf | VIEW
