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Content tagged with: saas

Multi-videoconferencing for the many

Travel budgets are being squeezed - gone are the days of leaping on the nearest plane and flying first class to have a 2 hour meeting on the other side of the pond, However, top-end videoconferencing suites, although highly effective, are not widespread in use as yet, generally due to the high costs of tele-immersion systems, and the need for dedicated rooms and managed high-bandwidth connections. ...

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17/07/2009 | cw-vsee.pdf | VIEW

Social networking and systems management - an unlikley combination?

Can social networking actually be useful? There are plenty of claims made about Twitter's usefulness for getting concise messages to a broad audience or using LinkedIn to track down old colleagues who may be able make an introduction to a new prospect. But what about direct benefits - such as finding quick solutions to problems or getting better deals on products? ...

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15/07/2009 | Systems mgmt and social nwking - July 2009.pdf | VIEW

Time for Plan B?

Most users must have had one of those bad PC days, when you arrive at work enthused to complete a task, only to end up spending the day waiting for IT to fix your newly broken PC, or in a small business often doing it yourself. When this happens at the server level, many users are impacted, and it can be expected to happen at the most inconvenient time, such as the end of a month, quarter or year. ...

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24/04/2009 | Plan B - April 2009.pdf | VIEW

Unified comms - On demand opportunities offer green shoots

Many resellers will be finding it hard to motivate their customers to make new investments as the economy collapses. However, any purchase that helps them reduce business costs should at least get a hearing. ...

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04/04/2009 | Unified Comm - for CRN March 2009.pdf | VIEW

The dawn of unified communications

As politicians quibble about whether a recession is turning into a depression, businesses are more focused on the bottom line. For IT departments this means two things: cutting their own costs and helping the broader business to cut its costs. Achieving the latter will serve the long term reputation of IT well. ...

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28/03/2009 | Unfied comm - for silicon - March 2009.pdf | VIEW

We are all IT users now...

Whether we like it or not we are all IT users now. Through the ubiquity of networks of devices that we rely on for information, security and day-to-day transactions even those who eschew technology now rely on it, even if they do not acknowledge it. The failure of these networks can lead to widespread disruption, unhappy customers, unproductive employees and lost business. Ensuring their availability, security and efficiency is a job for experts who need powerful tools to carry out the task. ...

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16/09/2008 | Quocirca - MSPs and remote device networks - Sept 2008.pdf | VIEW

Remote IT management

Businesses of all sizes have to manage an increasing diversity of remote users and devices. The task ranges from simply keeping systems running to ensuring security, compliance and the achievement of environmental goals. Under this sort of pressure, IT managers and managed service providers, to which the task is often outsourced, must have flexible access to powerful tools and an ability to share the data those tools rely on. ...

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16/09/2008 | Quocirca - remote IT management - Sept 2008.pdf | VIEW

On-premise and on-demand

The software as a service (SaaS) delivery model has matured to such an extent that there is now an on-demand component to most software applications, whether it is online help, automated updates or the main application engine. At the same time, many vendors are realising that to provide a satisfactory end user experience, total reliance on a web browser is not always enough and a desktop component is often needed. The need to link with on-premise components extends beyond the desktop to legacy software maintained internally and as business processes, that span organisations, are linked together using a mix of on-premise and on-demand applications, expert help is still needed to integrate it all. ...

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12/05/2008 | Quocirca on-premise and on-demand May 2008.pdf | VIEW

No remote concern

The average European business, if there is such a thing, has more employees who use IT than do not; around 65 per cent. This reliance on IT is a challenge for those managing end-user devices because these are now distributed widely. ...

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04/02/2009 | No remote concern - Feb 2009.pdf | VIEW

Google goes down a new channel

The fact that the majority of businesses use Microsoft Office as their main user productivity tool is in part testament to the strength of the relationship Microsoft has with the IT sales channel. For years Microsoft products have been sold exclusively via the channel, and in return for the reassurance that it will not pursue their customers directly the channel has stuck with Microsoft. ...

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19/01/2009 | Google goes down a new channel.pdf | VIEW


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