IT departments rarely have the luxury of spare capacity or sufficient knowledge of all the products and technologies that the rest of their organisation expects. However, IT is an integral part of most businesses, and supporting diverse or specialised technologies and understanding their impact on the business is a necessity. Organisations not only require help from third parties, they need it to be focussed, expert and cost effective, and based on a long term partnership to ensure that internal and external staff work effectively together. ...
06/05/2009 | Body_to_Mind_final.pdf | VIEW
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading. End users benefit through improved device uptime, and manufacturers and their service partners can build proactive service relationships which can drive greater customer loyalty. ...
12/02/2009 | Quocirca Remote Monitoring Competitive Landscape Public Final- Feb 2009.pdf | VIEW
As enterprises recognise the costs associated with an uncontrolled printing environment, many are turning to specialist managed print services (MPS) providers. MPS services encompass the assessment, optimisation and management of the print environment. Increasingly, MPS providers are now adopting a partnered out-tasking approach by delivering flexible services that can be tailored to individual customer requirements. ...
27/06/2008 | Quocirca MPS Final Report Public.pdf | VIEW
Whilst many organisations have invested resources in managing their IT infrastructure, few apply the same strategic focus to the document output environment. This can represent a huge cost drain, estimated to represent between 1% and 3% of total revenue. A managed and optimised print environment will lead to significant cost reductions whilst improving productivity and boosting any organisation's green credentials. ...
18/02/2008 | Quocirca_HP_Print_Intelligence_Final.pdf | VIEW
Although HP's recent announcement to acquire EDS for $13.9 billion (£7.1 billion) may have sparked talk of consolidation in the IT services industry, spare a thought for the impact of this deal on Xerox, a long-standing EDS partner. With HP aggressively looking to widen its footprint in the corporate printing space as part of its Print 2.0 strategy, the acquisition of EDS will help it make further inroads to compete with Xerox Global Services (XGS), currently a $3.4 billion (£1.7 billion) organisation and a key growth engine for Xerox. ...
20/05/2008 | HP and EDS - What does the deal mean for Xerox.pdf | VIEW
Businesses aren't run on technology - they are run by processes ...
02/12/2009 | Star presentation Nov 2009.pdf | VIEW
