The personal mobile channel in every consumer's pocket. In a shrinking world where individuals have more choices in almost any aspect of their lives than ever before, and more ways to communicate with each other and the world at large, the bonds and inertia that held consumers and employees loyal to their suppliers and employers have disappeared. Markets are fragmenting, industries are converging, and relationships are more dynamic and fragile. So how do organisations build a connection and maintain an ongoing dialogue with their current and future customers? ...
11/12/2006 | mobile_market_paper.pdf | VIEW
Managing the challenges of mobile communications. In the competitive global marketplace, businesses are placed under increasing pressure to have a flexible and efficient workforce that is as productive as possible and reacts to customer demands and changing conditions. The mobile phone, laptop and other small smart devices for mobile connection to corporate data all support these needs, allowing access wherever required to fit business processes. This brings its own risks, but businesses depend upon the flexibility delivered by their increasingly mobile and dispersed workforce, so must adopt a positive approach to securing their intellectual and physical assets as well as their employees. There are many aspects which are explored in this paper in greater detail, but the following list provides a mobile security action plan for an organisation of any size that is aware of existing use of, or has plans to deploy and take advantage of, mobile technologies ...
29/09/2006 | Security_White_Paper.pdf | VIEW
Mobile or remote working is not new, nor specific to the use of mobile technology, but the increasing dependence on instant access to IT has led to an increasing demand for mobile data services. Operators recognising the long term decline of voice revenues are keen to offer potentially lucrative mobile data services, but will mobile data rapidly follow the path of voice services to become a cost conscious commodity, or are there additional services mobile operators can offer to add value and build loyalty? Certainly mobile data services can be complex, and in a rapidly maturing technology sector, it is valuable to be insulated from the effects of rapid change and unnecessary complexity. But ultimately mobile or remote access should be regarded as just one aspect of IT usage within a regular business environment, and not a separate entity in its own right. ...
02/08/2006 | transition_report_-_final.pdf | VIEW
Taking the Right Attitude to Secure Mobile Technology. When companies extend their business IT operations to mobile employees, their risks are increased as valuable software, data and devices are taken out of the protected perimeter of the office, and placed in the pockets, pouches and briefcases of users. Business processes may run more efficiently, and employer and employee have more flexibility in how they conduct the working practices, but do both parties gives sufficient attention to their responsibilities. There is a tendency to believe that where there are challenges with a particular use of technology, the solution is to apply yet more technology, but this is of little benefit if the attitudes to its use are complacent or irresponsible. ...
01/02/2006 | Mobile_Security_&_Responsibility_-_Jan_'06.pdf | VIEW
Time pressures on businesses and employees continue to mount. Increasing regulation, traveling and resource limitations compel many to work longer hours. For many roles, productivity is difficult to measure, so improvements might not be as simple as making a greater number of appointments, but making more beneficial decisions. A better understanding of whether productivity has been improved might be gained from assessing whether an individual employee has more control over managing their time, or if wasted gaps can be filled with useful activity. Technology can rarely increase productivity by itself, but gives the individual employee the means to increase it themselves, if they are sufficiently committed and willing to do so. ...
25/10/2005 | T-Mobile_-_Time.pdf | VIEW
For some, work is no longer just somewhere to go to, but something they do, wherever they are. In an increasingly time-pressured business and personal environment, for many the ability to work in what was previously "dead" time is more important both for productivity and work-life balance. To achieve this employees need access to their IT resources outside the office and at home. But even those who are constrained to work at a particular place - like a campus, hospital, factory or industrial complex - find that access to IT and communications at all times of the day and all locations within the workplace is increasingly important. ...
10/10/2005 | T-Mobile_-_Place.pdf | VIEW
Working with technology outside the office brings many challenges. Use of laptops has grown from limited user communities to widespread desktop replacement and broad deployment. The complexity of managing these devices outside the walls of the office is something IT departments have learned to address. Remote connection has extended from fixed location dial-in to wireless on the move, and smart handheld devices such as PDAs have become networked, converging with mobile phones. This larger and more diverse community of mobile users and their devices increases the demands on the IT function which has to secure the device, data and connection to the network, keeping control of corporate assets, while at the same time supporting mobile user productivity. ...
01/06/2005 | Mobile devices and users.pdf | VIEW
Email has grown rapidly through open Internet standards and the proliferation of laptops and personal computers. When Canadian company RIM combined cell phone ubiquity with two-way pager simplicity in the BlackBerry, mobile email evolved from laptop connection to encompass a more portable form factor. The BlackBerry appeal is broad, if not yet deep, but the real value to business comes when mobile email is combined with other applications, turning BlackBerry into a mobile platform and bringing it head to head with incumbents like Microsoft. ...
01/05/2005 | Mobile_email_momentum.pdf | VIEW
There has been a great deal of speculation in the communications industry about the future direction for mobile operators. Will their utility roots hamper them in exploiting their investment in expensive data networks to gain an acceptable return? The more important question, however, is whether operators can step up to the mark and deliver the kind of advice, service and support that their corporate customers need and are beginning to ask for . ...
01/03/2005 | Beyond_the_bit_pipe.pdf | VIEW
A look at the mobile vision for enterprises and how that translates into strategy, or not. Some of the challenges around cost and value are explored, as well as the impact of coverage, Wi-Fi and social networking. ...
23/06/2009 | ipass Event.pdf | VIEW
