The fact that most SMBs are investing in ever more complex IT infrastructure is an opportunity for resellers in its own right, but if IT fails to deliver the relationship between reseller and customer can turn sour. Any resellers wanting to build good long term customer relationships needs to make sure the infrastructure and applications they sell are well managed. To this end it is necessary to also make sure their customers have good management tools in place or better still provide the services to do it all for them. ...
22/10/2007 | SMBs should look to VARs for IT management.pdf | VIEW
This presentation is based on Quocirca's report of the same name and was first given at IBM Partner Worldin London on 17th May 2007. It advises ISVs on the benefits of the software as a service model and, if, when and how to make the move. ...
17/05/2007 | Quocirca-IBM PowerNet slides for May 17th - FINAL.pdf | VIEW
Small and medium-sized enterprises (SMEs) turn to VARs to help them implement the IT applications on which their businesses depend. Year on year, this becomes more onerous because these applications have moved from being ‘nice to have' to ‘vital'. ...
11/08/2009 | Big Sales to smaller businesses.pdf | VIEW
Under intense scrutiny after one of the worst recessions in history, the financial sector is going through global and local changes. The drive for more transparency in how banks and other institutions transact business has led to new legislation around how their employees can spend money, especially when dealing with third parties. The need to demonstrate that any expense incurred is not a bribe, is not part of a money laundering system or could be construed as having the aim of leading to the institution being perceived differently by the third party means that stringent policies and procedures are now required. ...
25/03/2011 | Expenses in finance final EMEA March 2011.pdf | VIEW
