Although the recession saw the ink dry-up on printer hardware sales, many vendors turned their focus to managed print services to keep the ink flowing. As the economy rebounds, vendors will need to focus on a message of more effective printing practices through device optimisation which can drive efficiency throughout a business - in terms of user productivity, device availability and reduced costs. ...
20/01/2010 | ITA Print 2010.pdf | VIEW
In challenging times, communications technology needs commercial flexibility Business communications needs are changing rapidly. Internally, there are new technologies and changes in working styles to deal with and now the increasing influence of social and consumer choices. Unpredictable external factors are also having a significant effect, from turmoil in financial markets and political upheaval to travel disruption and natural disasters. With so many options and diverse demands, it is even harder to make long term decisions about technology solutions. Organisations need to adopt a far more flexible approach to meeting their ongoing communications needs to ensure they have sufficient agility for dealing with shifting commercial, technical, environmental and social issues. ...
03/06/2010 | Agility paper final.pdf | VIEW
Quocirca's analysis and commentary on the printing industry. ...
01/07/2010 | Quocirca Printer Pulse June 2010.pdf | VIEW
A review of Managed Print Services (MPS) programmes for SMBs and midmarket organisations ...
16/08/2010 | Quocirca Channel MPS Market Report August 2010 Final.pdf | VIEW
In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence. With increased awareness of MPS amongst large enterprises, Quocirca believes that innovation will shape the success of larger MPS engagements, requiring a broader use of document workflow solutions for business process improvement. As the core components of MPS become more commoditised, it will be innovation and service delivery that will differentiate the strongest players in the market. ...
28/11/2010 | Quocirca MPS Comes of Age Summary Report December 2010.pdf | VIEW
Many printer vendors are banking on the soaring demand for smartphones and tablets to revitalise the opportunity for printing, in the office, at home and on the move. ...
14/04/2011 | Quocirca Ubiquitous Mobile Printing April 2011.pdf | VIEW
How a managed service provides a cost-effective and efficient transition to electronic invoicing ...
14/07/2011 | 59869949-E-invoicing-Ready-for-Prime-Time.pdf | VIEW
The vast majority of SMBs purchase their printer or MFP separately to supplies such as ink and toner, with most purchasing these on an ad-hoc transactional basis. Printers can place a huge administrative and support burden on staff, which diverts them from their core activities. ...
01/09/2011 | Quocirca MPS Priority for SMBs Final Sept 2011.pdf | VIEW
Whilst multifunciton peripherals (MFPs) and printers have improved business productivity, they pose the same security risk as any networked device if left unprotected. With reported data breaches on the rise and growing industry and regulatory requirements around information security, businesses may suffer financial and reputational damage if they ignore the risks of unsecured printing. ...
13/10/2011 | Quocirca Print Security 2011 Final Oct 2011 Public Summary.pdf | VIEW
Although managed print services (MPS) have been widely adopted by larger enterprises, the emergence of independent MPS providers that offer vendor-agnostic, best-of-breed technology, software and services is promising to expand the penetration of MPS beyond the exclusive domain of large enterprises. This channel provides an important role in delivering impartial assessment services and unbiased MPS recommendations. Services such as multivendor break-fix, support and supplies replenishment enables organisations to protect existing hardware investments rather than moving immediately to a standardised print environment. ...
17/10/2011 | Quocirca Independent MPS Final Oct 2011.pdf | VIEW