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Reports

Cloud Computing - Taking IT to Task

Much of the discussion around modern IT still revolves around purely technical aspects of a given platform, leaving many business people in the dark as to what true value of a new technical architecture actually is. With businesses being run by process – not by technology – a new approach has to be taken: one that starts with the business imperative, drills down to the business process and then uses technology - increasingly from outside sources – to enable and facilitate the business tasks that are the basic building blocks of business value. ...

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06/07/2010 | Star Taking IT to Task May 2010 final v3.pdf | VIEW

Star

Telecoms re-invention–death of the traditional telco

The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications. New entrants from the worlds of IT, media and the internet are competing—directly and indirectly—with established telecommunications providers. At the same time, new technology innovations and integration are turning once-profitable services into low margin commodities. Telecoms companies need to adapt and rapidly to these new threats to ensure they can survive, and hopefully thrive, on some of the new opportunities that emerge. ...

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06/07/2010 | ATG paper3 finalproofed.pdf | VIEW

ATG

Building a case for data centre infrastructure management (DCIM)

Measuring, monitoring and maintaining a data centre has often been viewed as a purely technical project. Business value can be significant - and explaining this can unlock budget for DCIM investments. ...

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05/07/2010 | nlyte building a case for DCIM final june 2010 uk v1.0a.pdf | VIEW

nlyte Software

Effective public sector citizen communications

The UK public sector is in the midst of a period of transformation and improving citizen engagement will be key to the success of this change. The effectiveness of public services relies on reliable, accurate and clear citizen communication. The public sector produces millions of personalised citizen communications each year in the form of, for example, benefits statements, council tax bills and vehicle tax reminders as well as ad-hoc correspondence. Use of legacy outdated and disparate systems makes it almost impossible for central and local government to deliver consistent and accurate communication across printed and electronic channels and to cost-effectively deliver accessible or multilingual communications to meet the diversity of today's UK citizens. ...

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29/06/2010 | Quocirca Effective Public Sector Communications Final.pdf | VIEW

HP

Be prepared to be flexible

In challenging times, communications technology needs commercial flexibility Business communications needs are changing rapidly. Internally, there are new technologies and changes in working styles to deal with and now the increasing influence of social and consumer choices. Unpredictable external factors are also having a significant effect, from turmoil in financial markets and political upheaval to travel disruption and natural disasters. With so many options and diverse demands, it is even harder to make long term decisions about technology solutions. Organisations need to adopt a far more flexible approach to meeting their ongoing communications needs to ensure they have sufficient agility for dealing with shifting commercial, technical, environmental and social issues. ...

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03/06/2010 | Agility paper final.pdf | VIEW

Azzurri Communications

Keeping online orders flowing

The rapid growth of online retail puts the applications that drive retail websites under stress, especially at times of peak load, when poor performance can lead to frustrated customers and lost orders. It is also necessary to make sure customers are confident about security and that they receive a service customized to their needs when possible. Application delivery controllers can enable an optimized, secure and personal online retail experience for all. ...

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21/05/2010 | Quocirca - Retail-ADC WP - Mar 2010 - final.pdf | VIEW

Zeus Technology

Mobile expense management–taking the big picture view

Managing mobile costs is a challenge for all organisations, especially as responsibilities and budget authority may often sit in several places—IT, finance, personnel, managers and, of course, the employees themselves. This situation becomes even more complex and problematic for those organisations that span across countries or have to use multiple suppliers within one country. Getting to grips with these costs in a way that does not undermine the value of mobile flexibility is paramount, and organisations need to gather sufficient detail to effectively manage and analyse their mobile costs. ...

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14/05/2010 | tt big picture.pdf | VIEW

ttmobiles - a Tangoe company

Keeping mobile data flowing

The increasing demand for mobile data access alongside traditional telephony services is stressing mobile operators’ networks as never before. The extra load from data services is especially hard to manage when there are unexpected peaks in demand. One way to gain better control is to deploy application delivery controllers to manage mobile data applications and the traffic they generate, optimising the user experience and minimising their impact on bandwidth-constrained resources. ...

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13/05/2010 | Quocirca - MNO-ADC WP - Feb 2010 - final.pdf | VIEW

Zeus Technology

You sent WHAT?

Electronically stored information is a key asset for any organisation, but it is often insufficiently cared for—as the numerous high profile data breaches reported in recent years demonstrate. This failure to protect data is costly, not least because of the level of fines now being imposed by regulators. On top of this there is the reputational damage and loss of competitive damage that usually ensues. ...

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28/04/2010 | Quocirca - You sent what - DLP - May 2010.pdf | VIEW

CA

Utilising SOA in defence logistics

The logistics function within the defence arena presents distinct and complex challenges which can be mitigated through the adoption of a SOA architecture ...

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27/04/2010 | IBM paper April 2010.pdf | VIEW

IBM