Enabling sys-admins to do their work efficiently and safely throws up many challenges, not least because they need to operate with higher levels of privilege than normal users; a fact that also attracts the interest of auditors. Tools that enable the automation of sys-admin tasks are the key to maintaining infrastructure compliance, reducing error rates, providing the confidence to delegate and making the whole sys-admin process more efficient. ...
09/05/2012 | Quocirca - Conquering the sys-admin challenge - Nov 2011.pdf | VIEW
For those who thought that cloud computing was now reaching mainstream usage, this new global research across large organisations may serve to reset views. Although there is a degree of positive movement in end user perceptions around how cloud can serve their organisations, there is still a high degree of scepticism and misunderstanding around the use of cloud, especially as a mission critical platform. ...
27/04/2012 | Oracle NGD cloud report April 2012 final.pdf | VIEW
Prescient mobile thinking - vital to the multi channel customer experience. Mobile phones have evolved into a broad range of smart, sophisticated computing devices that can deliver a wide variety of services, content and applications. Many organisations are already exploiting this opportunity, and many more are keen to follow, but they need to ensure they really understand the requirements of those they are targeting. People are very attached to their mobile phones and have increasingly high expectations of services that are delivered to or through them. However, mobile is only one element of the multiple channels now available. Forward intelligence is required to get to grips with the personal needs, constraints and context of mobile use in order to incorporate mobile as part of an effective multi channel customer experience. ...
17/04/2012 | Transversal mobile final3.pdf | VIEW
Most organisations are sitting on IT equipment that is not supporting the business optimally, yet the received wisdom is to sweat the assets to gain as much perceived lifetime value from them as possible. However, IT assets have inherent value which can change significantly through each asset’s lifecycle – whether this is through its hard resale value or just through its scrap value. By applying a full IT lifecycle management (ITLM) approach to the complete IT platform, a business-optimised platform can be created – one where business value overrides the embedded concept of sweating assets. ...
10/04/2012 | Bell ITLM final april.pdf | VIEW
Many organisations are turning to managed print services (MPS) to optimise the print infrastructure through device consolidation and streamlined print management. Not only does MPS deliver significant cost savings and productivity improvements, it also offers far-reaching environmental benefits, helping a business reduce its carbon footprint. ...
28/03/2012 | Quocirca Brother Sustainable Printing March 2012.pdf | VIEW
Quocirca's review of the global MPS market in 2011 ...
27/03/2012 | Quocirca MPS Short Report March 2012 Final.pdf | VIEW
How to manage your organisation’s constantly evolving IT network requirements. The network services that an organisation relies on should be managed with the same diligence that would be applied to any fundamental business asset. This is a challenge because the total networking requirements for a given organisation are not provided as a single utility, but are a complex mix of constantly evolving technologies and services. This requires constant monitoring and management to maintain availability, performance and security levels and to ensure future requirements can be met. Many organisations lack the time and/or in-house skills to do this and their overall business may be suffering as a result. ...
26/03/2012 | Quocirca - Don't forget the network - final.pdf | VIEW
This second cycle of the next generation datacentre (NGD) research shows that there has been modest progress in how organisations are preparing for changes in how ITC is used to support their businesses. However, in a flat economy, any progress is welcome, and it is good to see that more organisations are preparing to invest in their datacentre facilities and are also making use of external facilities to provide greater flexibility. ...
30/01/2012 | Oracle NGD report January 2012 final.pdf | VIEW
How IT consumerisation is driving the need for anytime, anywhere printing ...
23/01/2012 | The mobile print enterprise Public Excerpt Jan 2012.pdf | VIEW
A look at alternative approaches to managing energy for cost and/or sustainability reasons in data centres ...
23/12/2011 | svdc 2011 data centre energy report.pdf | VIEW
