How to build, secure, manage and measure IT workloads in the age of cloud computing. Computing infrastructure today is highly versatile and this has many benefits for businesses. Unfortunately it also has downsides; use that infrastructure unintelligently and costs can get out of control. This is especially true as the use of both public and private cloud computing increases. ...
10/12/2010 | Quocirca - intelligent workload management - Dec 2010.pdf | VIEW
Why providers of IT services should embrace end point management. Effective end point management is one of the most pressing problems faced by both enterprise and mid-market businesses. Providers of IT services need to have the capability to address this fast-growing opportunity. ...
06/12/2010 | Quocirca - The total MSP - Dec 2010.pdf | VIEW
In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence. With increased awareness of MPS amongst large enterprises, Quocirca believes that innovation will shape the success of larger MPS engagements, requiring a broader use of document workflow solutions for business process improvement. As the core components of MPS become more commoditised, it will be innovation and service delivery that will differentiate the strongest players in the market. ...
28/11/2010 | Quocirca MPS Comes of Age Summary Report December 2010.pdf | VIEW
The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive. However, this is not a one way street; employees are avid consumers of all things mobile, as much for personal use as business use – be it phone calls, texting, music downloads, apps, web browsing or social networking – it all extends into the workplace, potentially adding huge costs to mobile contract bills. ...
22/11/2010 | socialmobile final.pdf | VIEW
IT is moving from being a point of differentiation for an organisation towards becoming a point of constraint. Old-style approaches to computing, looking at particular applications for specific areas, one application per server and platforms engineered for peak usage are beginning to look too costly and inflexible to meet today’s business needs. ...
02/11/2010 | Romonet October 2010 final.pdf | VIEW
Creating an open and clear means of dealing with expenses in higher education establishments ...
22/10/2010 | Concur education report Sept 2010 EMEA final.pdf | VIEW
Midmarket businesses face many of the same IT challenges as larger businesses, trying to accommodate increasing demand for new IT capabilities and services. Shrinking budgets and a shortage of skilled resources means that smaller businesses are struggling to manage the day-to-day IT operations (“keeping the lights on”). Investment in strategic projects, which can yield longer-term efficiencies to help the business grow, consequently suffers. ...
04/10/2010 | Quocirca Improving IT Efficiency Final 2010.pdf | VIEW
Whether an organisation is looking for immediate “green” savings, where energy savings result in a positive impact on the organisation’s bottom line, for meeting legislative requirements for carbon emissions, or to move towards a longer term sustainable business model, a change in how the business identifies, measures and monitors its resource usage is required. ...
01/10/2010 | Quocirca CA green report October 2010 final v1.0a.pdf | VIEW
The expectations, working methods and tools used by employees in all organisations have changed as a result of advances in communications technologies. Mobile technology has had the greatest impact; while the mobile phone initially seemed like a simple extension of the familiar desk phone system, the evolution of mobile networks from mainly carrying voice traffic to predominantly carrying data, has created a more sophisticated and complex challenge for those responsible for managing fleets of mobile users. ...
29/09/2010 | Orange paper - final.pdf | VIEW
The tool of choice to the highly mobile workforce is the mobile phone. From customer contact and records keeping, through calendaring and scheduling to mapping and news feeds, the mobile phone is usurping the laptop as the main point of technology for the road warrior. Aside from the typical conveniences the mobile phone offers travelling employees, the ability to manage expenses closer to the point of spend, bypassing the credit card/receipt/spreadsheet/bank payment process through the use of a suitable mobile phone focused solution can optimise expense management for all concerned. ...
24/09/2010 | Concur mobility report August 2010 final EMEA.pdf | VIEW
