The logistics function within the defence arena presents distinct and complex challenges which can be mitigated through the adoption of a SOA architecture ...
27/04/2010 | IBM paper April 2010.pdf | VIEW
Despite the huge growth in electronic communications, printed output, whether internally produced or externally procured, is still widely used in 21st century businesses. Yet all too often, a fragmented approach to managing desktop printing, the print room and external printing means that few organisations have visibility into enterprise-wide print costs. This can lead to spiralling economic and environmental costs along with the inherent security risks of poorly managed printing. ...
19/04/2010 | Quocirca EPS WP 2010 Final April 2010.pdf | VIEW
Although most businesses recognise the serious consequences of confidential data being leaked externally most do not realise the exposure that an unsecured printing environment introduces to their business. With printing being an essential part of many business processes, protecting network printers and MFPs should be a critical part of any organisation's IT security strategy. Printing security is paramount in three key areas: users, documents and devices. By controlling user access, protecting documents and securing devices businesses can address requirements for data confidentiality and regulatory compliance that are only set to get tougher. ...
16/04/2010 | Think print, think security - Plugging the printer security gap.pdf | VIEW
The experience users receive when accessing IT applications is critical to the effectiveness of many business processes. That experience is affected by the application operating environment, the user’s location and the network being used for access. To understand the overall user experience requires the ability to monitor all of these aspects and provide granular enough information to fine tune the IT infrastructure and ensure the optimal experience for all users. This paper aims to elucidate the issues that affect the user experience in today’s computing environments; how to monitor that experience, pre-empt problems and decide what actions need taking when the user experience is unacceptable. The paper should be of interest to both business and technical readers who know that delivering a good user experience is a key competitive advantage and want to be sure their organisation is benefiting from doing so. ...
25/03/2010 | Quocirca - UEM - final March 2010.pdf | VIEW
The average small business is becoming highly dependent on multiple forms of digital communications, but the technology choices are increasingly complex and come at a cost. With this backdrop, how can small and medium sized companies assess what best fits their needs, and avoid paying too much to keep the communication flowing? ...
12/03/2010 | FMUC report final-c2010.pdf | VIEW
Midmarket organisations face the same challenges as their enterprise counterparts in reducing the complexity and cost of maintaining their print infrastructure. While many large enterprises have adopted managed print services (MPS) as a way to tackle escalating costs and improve efficiency, midmarket organisations are now also waking up to the MPS opportunity. The emergence of simple and affordable packaged services for print management helps to reduce operational costs, increase uptime and allows strained IT resources to focus on more strategic tasks. ...
07/03/2010 | Tackling printing costs in midmarket businesses.pdf | VIEW
As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers. However, the sales process is complicated by a plethora of options, influences from new media, Web 2.0 and social networking, as well as completely different methods of communication and transacting. Telecoms companies need to find ways to efficiently, effectively and consistently engage with customers to optimise their whole experience and capitalise on these other influences rather than lose out to them. ...
02/03/2010 | Telco-commerce-final.pdf | VIEW
This report covers research carried out across 8 geographies, analysing the changes in perceptions and usage of enterprise performance management (EPM) over a 10 month period. ...
19/02/2010 | Oracle EPM II final 1.pdf | VIEW
With the seemingly un-wavering boom in sales of smart mobile handsets, the opportunity for developing and selling mobile applications more sophisticated than ringtones and games is ever more appealing. But while the market is growing, it is also changing and evolving rapidly, with new concepts and technologies vying for attention. In order to gain momentum mobile applications need to have both the ‘mass’ of appealing value for customers and the ‘velocity’ of the most appropriate, rapid and wide reaching routes to market. ...
08/02/2010 | Mobile apps - final.pdf | VIEW
More and more enterprises are recognising the value of optimising their printing infrastructure through device consolidation, proactive monitoring and ongoing management. While many organisations focus on the office environment, there are opportunities to be uncovered by taking a wider view of printing - to include enterprise output - as a way to gain further cost benefits and drive business efficiencies. ...
01/12/2009 | Quocirca LRS WP Final December 2009.pdf | VIEW
