Unsurprisingly, research shows that the majority of organisations see their future predicated on how well they can innovate. However, just throwing IT technology at issues in the hope that innovation will happen is not viable. Ideas are ephemeral and are easily crushed within the wrong environment. Creating a suitable culture, allied with a well implemented ideas management approach combined with strong leadership, is required. ...
03/11/2008 | Imaginatik final.pdf | VIEW
Outsourcing is a strategy increasingly being used by organisations to reduce costs and increase value. Outsourcing, however, has its risks. As organisations look to push out more of their custom software application development needs to outsourcing partners, careful planning is required in terms of building stringent software security requirements into contracts and creating a process and metrics to ensure that those requirements are met. This report examines outsourcing practices from 200 of the largest organisations in the UK and the US and provides pointers as to how the most experienced outsourcers are putting in place effective processes to drive the risk out of outsourcing. ...
27/10/2008 | Ounce outsourcing report FINAL.pdf | VIEW
The internet has grown rapidly from a random collection of mainly academic networks and military control and routing protocols into a global, integrated and sophisticated commercial utility. No longer simply an ‘Information Superhighway', it has extended to embrace voice telephony, video and mobile communications as part of a converged network. Connection options and services have expanded, with opportunities for internet service providers (ISPs) to add value beyond simply forwarding bit and bytes. This report explores the challenges and opportunities these companies face and takes a look at how their industry might evolve. ...
25/09/2008 | ZyXEL ISP report standard.pdf | VIEW
Whether we like it or not we are all IT users now. Through the ubiquity of networks of devices that we rely on for information, security and day-to-day transactions even those who eschew technology now rely on it, even if they do not acknowledge it. The failure of these networks can lead to widespread disruption, unhappy customers, unproductive employees and lost business. Ensuring their availability, security and efficiency is a job for experts who need powerful tools to carry out the task. ...
16/09/2008 | Quocirca - MSPs and remote device networks - Sept 2008.pdf | VIEW
Businesses of all sizes have to manage an increasing diversity of remote users and devices. The task ranges from simply keeping systems running to ensuring security, compliance and the achievement of environmental goals. Under this sort of pressure, IT managers and managed service providers, to which the task is often outsourced, must have flexible access to powerful tools and an ability to share the data those tools rely on. ...
16/09/2008 | Quocirca - remote IT management - Sept 2008.pdf | VIEW
Even when facing challenging economic times, businesses still need to communicate and rely on technology to connect with customers, partners, suppliers and their own employees. Cutting back on communications spending will have a negative effect in a long downturn. It will leave any business that does so with fewer options when conditions improve and at a disadvantage compared to competitors that continue to invest. However, there are 10 steps that can be taken to grow the value and use of communications, while controlling costs. ...
08/08/2008 | Comms efficiency final.pdf | VIEW
As the EU continues to expand, European businesses must look to how they can trade across increasing numbers of regional boundaries, languages, cultures and laws, both within the EU and across the greater Europe. The opportunities are huge - but the problems will daunt many who wish to enter into a pan-European trading environment. ...
08/07/2008 | GXS final July 2008.pdf | VIEW
As enterprises recognise the costs associated with an uncontrolled printing environment, many are turning to specialist managed print services (MPS) providers. MPS services encompass the assessment, optimisation and management of the print environment. Increasingly, MPS providers are now adopting a partnered out-tasking approach by delivering flexible services that can be tailored to individual customer requirements. ...
27/06/2008 | Quocirca MPS Final Report Public.pdf | VIEW
Businesses of all sizes adopt technology to make them more productive, cost effective or flexible and help them compete. Over the years the adoption of tools such as mobile phones, wireless laptops, the internet and email have all been driven by such expectations. Small and mid-sized businesses (SMBs) are often at the forefront as these technologies can give them a lead on their larger competitors. What starts as a useful extra tool or ‘competitive edge' soon becomes the accepted norm and a search for improved quality and utility then ensues. ...
26/06/2008 | Loud and Clear1_opt.pdf | VIEW
Technology is no longer a nice to have, or a tool for the few.. With many organisations now being completely dependent on their IT systems, the need for the IT department to be seen to be responding to the organisation's requirements is of critical importance. Business Service Management, or BSM, can help in providing underpinnings to the IT function. ...
24/06/2008 | BMC main report jun 2008 final.pdf | VIEW
