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Articles

People power and the new generation

In my last post, I discussed a few 'quick wins' in terms of improving the energy efficiency of the datacentre. But Quocirca believes IT should be taking a far more active role in an organisation’s overall sustainability - and I’ve been researching some really interesting areas that could help push this message. ...

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23/04/2010 | 360it - dcc2.pdf | VIEW

360IT

ITSM - payback time?

In many organisations, more money is spent keeping the IT infrastructure running than is invested in new IT capabilities used for supporting the business. And yet, the vast majority of servers in use are running at less than 10% utilisation. Desktops machines tend to be configured at different patch levels – or even running with a range of operating system versions. Data is duplicated many times over, and storage utilisation rates only hit around 30% before someone decides that more capacity should be brought in. ...

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08/04/2010 | global etm itsm.pdf | VIEW

Enterprise Technology Management

Business Intelligence: When will businesses see the need?

Business intelligence (BI) has been the focus for many technology vendors over the past year or so - to the point where it has possibly been overblown and overhyped. With the number of pure-play BI vendors shrinking rapidly as the mainstream technology vendors buy them up (for example, Oracle with Hyperion, IBM with Cognos, SAP with Business Objects), you would have thought that the onslaught of information would by now have meant that the market was fully aware of what BI offers, and purchasers would have made up their minds on which direction to go product-wise. ...

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08/04/2010 | global etm bi.pdf | VIEW

Enterprise Technology Management

Green data centres - more than just hot air

Although the green issue isn't a top priority for many organisations at the moment, it's likely to return to prominence as governments attempt to meet self-imposed carbon reduction targets. With datacentres in the UK accounting for between 2% and 4% of all power usage (depending on whose figures you believe), they will soon become a major focus. Datacentre managers, therefore, should be prepared for a new drive from the business to reduce carbon emissions. ...

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08/04/2010 | 360it - dcc1.pdf | VIEW

360IT

No channel is an island: Why consistency is key to customer service

How telcos can avoid the mistakes of web shopping's early days ...

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07/04/2010 | QUO e-retail.pdf | VIEW

Silicon.com

Are bigger fines for data compromise an opportunity for IT security managers?

The UK information commissioner's office (ICO) can now fine up to £500K for data leaks. This may sound like bad news for businesses, but for IT security managers, it can help to make the case for new security investments. ...

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31/03/2010 | IT security VP - April 2010.pdf | VIEW

Computer Weekly

Banish site slowdowns: How to keep customers coming to your online apps

Don't allow your online services to be brought down by high demand. There are many ways you can make sure your customers are well-served. ...

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30/03/2010 | ADCs April 2010.pdf | VIEW

Silicon.com

Cloudy, with a chance of disappointment

At last, the ultimate technology solution is here. The Cloud (has to be capitalised, otherwise it’s just a bit of air-borne moisture trying to get to earth) has blessed us with its presence, and we can all look to a great future where we plug something into the wall (or even 'plug' it into a wireless environment) and everything we need is there for us It doesn’t seem to matter whether this something is a PC, a server, a fridge or a piece of string: The Cloud is going to mean that everything will work and we can forget about the technical bits and just concentrate on the business. ...

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03/03/2010 | 360it - ccd.pdf | VIEW

360IT

Straight Talking - Augmented reality: Ready for business?

AR takes a person's physical environment and uses technology to provide enhanced information around it. As in many areas, defence has been a major area for early development, with heads-up displays for example, but the advent of the GPS-enabled cameraphone with in-built compass is bringing AR to the forefront of the consumer environment. ...

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27/02/2010 | silicon augmented reality.pdf | VIEW

Silicon.com

Print revival at HP as it builds strategic enterprise MPS and midmarket focus

Signs of a rebound in printer sales were evident from HP's latest Q1 2010 results which saw its imaging and printing business revenue grow by 4% year-on-year to $6.2 billion. ...

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24/02/2010 | ITA HP Printing Rebound 2010.pdf | VIEW

IT Analysis