The connected enterprise
Organisations today no longer have the luxury to be able to reach decisions the way they did in the “good old days” (well, maybe 5 years ago). Hierarchical decision making is too slow, too dependent on the knowledge and capabilities of immediate reports in the employment chain and is too prone to errors. The explosion of communication and collaboration tools (see figure 1) has provided many new means of communicating and collaborating – but has also introduced many issues that organisations are struggling with.
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