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Quocirca is a leading independent analyst firm, offering strategic consulting, research and analysis into the impact of technology on businesses and consumers.

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Alleviating Service Desk Blues

Quocirca's Bob Tarzey is speaking at a series of 5 webinars with RES Software. The first is on about how automation can enable labour savings of between 6,000 and 14,500 human resource hours per year by reducing service desk tickets through the predicted delivery of services, and the automation of tasks. For more information and free registration follow this link:

http://www3.ressoftware.com/webinar-automation.html

23/10/2014 READ

Online domain maturity

How to provide a superlative online experience for your customers - new Quocirca research report available HERE.

06/11/2014 READ